Privacy Policy

Who we Are

Find Your Tribe Raleigh (“FYT Raleigh,” “we,” “us,” or “our”) is a social events community based in Raleigh, North Carolina. We host in-person events and use online tools to manage ticketing, RSVPs, communications, and check-ins.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, register for or attend events, receive SMS or email messages from us, or otherwise interact with FYT Raleigh.

By using our website or attending our events, you agree to the practices described in this Privacy Policy.

WHAT THIS POLICY COVERS

This Policy applies to:

  • Our website at findyourtriberaleigh.com and related pages

  • Online event registration and ticketing tools we operate

  • Our SMS text message programs

  • Our email communications about events and related updates

It does not cover websites or services operated by other companies, including social media platforms (such as Facebook) or third-party ticket providers we may link to.

INFORMATION WE COLLECT

We may collect the following types of information:

1. Contact Information

  • Name

  • Email address

  • Mobile phone number

2. Event & Ticket Information

  • Events you register for or attend

  • Ticket purchase details (event, date, quantity, price)

  • Check-in status at events (e.g., whether your ticket/QR was scanned)

3. Payment Information

  • Payments are processed by Square or other payment processors.

  • FYT Raleigh does not store full credit card numbers.

  • We may store payment confirmation IDs, amounts, and timestamps for record-keeping.

4. Communication Data

  • Your consent to receive SMS and/or email

  • Your preferences, such as unsubscribes or opt-outs

  • Copies of important communications related to your events

5. Technical & Usage Data

  • IP address and general location (approximate, not GPS)

  • Browser type and device information

  • Pages visited and actions taken on our site

We only collect information that is reasonably necessary to manage events, process payments, and communicate with you.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process ticket purchases and event registrations

  • Send SMS and email confirmations

  • Deliver QR code tickets and entry credentials

  • Send event reminders, schedule changes, and logistics updates

  • Verify attendance and check-in at the door

  • Provide customer support before or after an event

  • Maintain records for accounting, legal, and business purposes

  • Improve our events, communications, and website

We do not sell your personal information.

SMS Messages

Email Messages

When you provide your mobile number during ticket purchase, registration, or other forms, you may consent to receive event-related SMS messages from FYT Raleigh. These can include:

  • Ticket purchase confirmations

  • QR code ticket delivery

  • Event reminders and arrival instructions

  • Real-time updates or changes related to an event

Message frequency varies by event but typically includes 1–4 messages per event you attend.
Message and data rates may apply depending on your mobile carrier.

For more detailed information about our SMS program, please see our
SMS Terms & Conditions page:
https://findyourtriberaleigh.com/sms-terms

When you provide your email address, we may use it to:

  • Send ticket receipts and confirmations

  • Deliver event details and updates

  • Send follow-up information after an event

  • Occasionally send newsletters or announcements about future FYT events, offers, or news (if you’ve consented or where permitted by law)

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link in an email or contacting us at main@findyourtriberaleigh.com.
We may still send non-marketing emails (for example, about a specific event you’re attending or important account notices).

LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

Where required by law, we rely on the following legal bases to process your information:

  • Your consent (for example, to receive SMS or marketing emails)

  • Performance of a contract (for example, providing tickets for an event you purchased)

  • Our legitimate interests in operating and improving FYT Raleigh events and services

  • Compliance with legal obligations, such as tax and accounting rules

HOW WE SHARE YOUR INFORMATION

We may share your information with trusted third-party service providers that help us operate our business and events, such as:

  • Payment processors (e.g., Square)

  • SMS platforms (e.g., Twilio)

  • Website hosting and security providers

  • Email delivery services

  • Tools used for analytics or event management

These providers are only allowed to use your information to perform services for FYT Raleigh and are expected to protect it.

We do not sell, rent, or trade your personal information with other companies for their own marketing.

We may also disclose information if required by law, or if necessary to protect our rights, safety, or the rights and safety of others.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Understand how visitors use our site

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function correctly.

We may also use basic analytics tools to understand general usage patterns but we do not attempt to identify individual visitors from this data.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information for as long as reasonably necessary to:

  • Run events and manage ticketing

  • Maintain accurate business and financial records

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes or enforce agreements

QR code and attendee check-in records may be retained for event history, security, and business analysis.
If you request deletion (see “Your Rights” below), we will remove or anonymize your data where legally and operationally possible.

YOUR RIGHTS & CHOICES

You may have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of certain data (subject to legal retention requirements)

  • Opt out of SMS messages by replying STOP

  • Opt out of marketing emails by using the Unsubscribe link or contacting us

To exercise any of these rights, email us at:
main@findyourtriberaleigh.com

We may need to verify your identity before fulfilling certain requests.

HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption on our website where appropriate

  • Secure payment processing through third-party providers (such as Square)

  • Limited access to attendee information

  • Unique QR code tickets and controlled check-in tools

No system can be guaranteed 100% secure, but we make good-faith efforts to protect your information.

CHILDREN’S PRIVACY

FYT Raleigh events and website are primarily intended for adults aged 18 and over.
We do not knowingly request or collect personal information from children under 13. If we become aware that we have unintentionally collected information from a child under 13, we will delete it.

INTERNATIONAL VISITORS

FYT Raleigh operates in the United States. If you access our website or attend events from outside the U.S., you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your country.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
When we do, we will revise the “Last Updated” date at the bottom of this page. Significant changes may also be highlighted on our website.

Your continued use of our website or attendance at events after changes are posted means you accept the updated Policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Find Your Tribe Raleigh
Raleigh, North Carolina
Email: main@findyourtriberaleigh.com

Last updated: [November 25,2025]

 
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